Frequently Asked Questions, Answered For You

How do I make an appointment?

You can make an appointment by calling us on 07 3880 6683 between 9:00 am and 3:00 pm, Monday to Friday.

What are your fees?

Psi Balance is a private, non bulk-billing Practice. You can find information on session costs by calling us on 07 3880 6683 between 9:00am and 3:00pm, Monday to Friday.

What is the difference between a psychologist and a psychiatrist?

In general terms, a psychiatrist is a doctor of medicine who has completed an additional five years of training to specialise in mental health. They have expertise in psychoactive medications and are able to write prescriptions. A psychologist is also a specialist in mental health but does not prescribe medication. Rather, psychologists utilise counselling methods, and psychological therapies, such as CBT or EMDR.

What is the difference between a clinical and a general psychologist?

A generalist psychologist is someone who has completed six years of university study. During this time, they complete supervised practice with clients in their fifth and sixth year. A clinical psychologist has also done this university study, then completed an additional two-year training program. This training includes experience with psychological assessment, diagnosis and treatment of clients who have mental health conditions.

Are sessions confidential?

Yes. Psi Balance Psychologists have the utmost respect for your privacy and are ethically obliged to provide confidential services. This means that if anyone enquires whether you are attending the clinic or any details about your sessions, neither Psi Balance psychologists nor reception staff will disclose such information. Written records of sessions, correspondence with doctors, psychological assessments and therapy notes are also confidential. There are limits to confidentiality, however. This means that there is a court subpoena, if you are at risk of harming yourself or someone else or have immediate suicidal intent, your psychologist may need to release information to somebody else to ensure your safety. Your psychologist will explain this at the beginning of your first session, and will answer any additional queries you have about confidentiality.

Does confidentiality apply to children and adolescents?

In general terms, yes. Young people who are mature enough to provide informed consent to participate in psychological therapy are generally considered mature enough to receive a confidential service. Disclosure to a parent or legal guardian would occur only if there is a risk of harm or a court subpoena. The psychologist will explain this clearly to both the young person and their parent or legal guardian at the beginning of the first session.

Can I bring a friend?

Yes. It can be reassuring to have a trusted support person present at the outset of therapy, because you may feel nervous about seeing a psychologist for the first time. As sessions progress, you will most likely feel more confident and will have developed a relationship with your psychologist. Then, it is preferable to attend sessions on your own so that you can express yourself freely and focus on your own therapy.

How many sessions will I need?

The answer to this question depends on what type of problem(s) you are seeing a psychologist for. Psi Balance Psychologists are dedicated to efficient methods of recovery, and you may find that you experience a good deal of improvement within the first few sessions. Some clients find that the empowerment that comes with making an appointment to see a psychologist or the secure and reliable environment of the first therapy session, is enough to set them on the path to recovery. There might be, however, some very complex or deep-seated issues that may take many more sessions to resolve. You and your psychologist can discuss your own unique circumstances and projected number of sessions during your first meeting.

How regularly will I attend?

Usually, clients come to sessions once a fortnight, but you can attend on a more or less frequent basis depending on your individual needs.

Do I need to take any medication?

Some people find medication is useful as part of a treatment plan that also involves psychological therapy. Others, however, find it is not useful or has a preference not to take it. Both these perspectives are fine and your psychologist will be happy to work with you, whether you are taking medications or not. There are many well-researched medications available for the treatment of mental health conditions. The discussion about which ones to take is best had with your doctor, who will work in consultation with your psychologist. Psychologists alone are unable to prescribe medication.

What if I still have questions?

Feel free to contact us on 07 3880 6683 or send contact us through the web enquiry form and we will be happy to assist you.